Frequently asked questions
Clear answers before you connect.
Understand what the platform does, how calculations work and what an optional introduction means.
Is CommercialTitan a lender?
No. CommercialTitan does not lend money, make credit decisions or issue financing commitments.
Is CommercialTitan a commercial mortgage broker?
CommercialTitan is positioned as an educational preparation and referral platform. It does not negotiate terms or represent that it will place a loan.
Are the calculators free?
Yes. The calculators require no account and run in your browser.
Does a calculator result mean I qualify?
No. Results are mathematical estimates based on the inputs and are not approvals or quotes.
What happens if I request an introduction?
CommercialTitan may share your preliminary scenario with an independent provider whose stated focus appears relevant. That provider decides whether to contact you or evaluate the request.
How is CommercialTitan paid?
CommercialTitan may receive referral compensation from a participating financing provider if a referred transaction closes.
What should I avoid submitting?
Do not send Social Security numbers, tax returns, bank-account numbers, passwords or confidential documents through the preliminary form.